Training Courses - Grievance and Disciplinary

Participant Profile

Any member of staff who is involved in the management of staff including business owners, managers, line managers, supervisors, HR staff.

Course Aims

On completion of this course participants will have an increased understanding of the differences in a grievance procedure and a disciplinary procedure, be familiar with how to investigate disciplinary situations and have knowledge of how to respond appropriately to a grievance.

Course Outline

  • The Employment Relationship
  • Employment Legislation
  • Important Considerations
  • Importance of Grievance and Disciplinary Procedures
  • Grievance Procedure
  • General Principles for Handling Grievances
  • Responsibilities of Management
  • Probation Management
  • Performance Management
  • Disciplinary Procedure
  • General Principles for Handling Disciplinaries
  • Stages of Disciplinary Action
  • Responsibilities of Management
  • Role Play

Course Duration:

  • 1 full day course day

Learning Outcomes:

  • A greater understanding of the disciplinary and grievance processes
  • Confidence to carry out both procedures
  • Greater understanding of case law
  • An understanding of the importance of a paper trail
  • Skills practice and feedback