Work Support and Supervision



PARTICIPANT PROFILE:

Any member of staff who is involved in the management of staff including business owners, managers, line managers, supervisors, HR staff.

COURSE AIMS:

On completion of this course participants will have an increased understanding of the performance procedure, be familiar with how to effectively manage performance in the workplace and have knowledge of how to the legislative background and the skills needed for effective work support and supervision.

COURSE OUTLINE:

Remote Working Policy

Legislation

Probation

Performance Management

Work Support & Supervision: How To

One to One Supervision

Coaching

Skills

Impact & Influencing

8 Top Tips

Conclusion

Q&A

MODULE LENGTH:

Available in full day or virtual format.

LEARNING OUTCOMES:

Develop assertive communication skills and be able to communicate your expectations to staff

Have a clear understanding of how to impact and influence your peers

Be able to manage your team effectively

Improve efficiency and utilization of resources

Be able to coach employee to achieve satisfactory performance

Maximize your workforce’s expertise, ideas and skills

How to deal with conflict confidently