The Art of Asking The Right Questions



PARTICIPANT PROFILE:

Any employee or member of management.

COURSE AIMS:

On completion of this course participants will have an increased understanding of the book ‘The Art of Asking the Right Questions’ and how this can establish and further a company in managing people in a growing company.

COURSE OUTLINE:

The Core Skills
Questioning – Asking the right question at the right time
Listening – This requires patience to ensure you get the information you need
Paper trails – If it’s not written down it never happened

The Employment Journey
Values – your core values underpin your culture
Managing – Task + Team + Individual = Success!
Time Management – Self audit – Get it right first time!
Communication
Delegation
Hiring
Induction
Coaching
Probation & Performance management
Talent Management –Succession planning is key
Trust
Wellbeing
Fun
Outgoing employees

Maximising Your Personal Potential
Self-assessment – 4 questions
Self-awareness – What is my personality
Developing your own PDP

LEARNING OUTCOMES:

A greater understanding of the types of questions

Empowering your employees via questioning

Increase your confidence in the employment journey to ensure everything runs more smoothly