Supervisory Programme ‘Step Up Programme’



PARTICIPANT PROFILE:

Supervisors and Emerging Supervisors

INTRODUCTION:

This informative and interactive modular development programme is specifically targeted at supervisors, to further develop and enhance core management skills, with a focus on coaching and the GROW model as the core for developing a coaching culture in organisations. Learners will be required to complete an Online Personality Questionnaire prior to commencing the programme. This will form the foundation of the development programme and will be referenced throughout the 3 modules:
Module 1 – Self-Development
Module 2 – Managing your Team
Module 3 - Managing Task

THE LEARNING EXPERIENCE:

This course will be delivered virtually, and the facilitator will introduce group discussions on the above topics to further enhance the learning, play video clips and reference best practice articles. Learners will be required to complete pre-reading in advance of some of the modules.

LEARNING OUTCOMES:

Upon completion of this modular development programme learners will:
Look at their management style
Understand what is meant by communicating for success
Having an understanding of the importance of self-awareness
Learn communication skills and asking the right questions.
Learn tools and techniques for giving feedback
Understand the importance of informal regular performance management conversations
Gain tool and strategies to help manage their time more effectively.

COURSE CONTENT:

Asking the Right Questions
Personal Development Plans
Thinking about your communication style
Body language, tone, non-verbal communication
Self-awareness (basics)
Delegation
Dealing with Conflict
Looking at your management style
Your personal brand
Time Management
Wellbeing

MODULE LENGTH:

3 * 2 hr sessions (Up to 12 employees). Virtual Classroom