Practicalities of Managing Investigations



PARTICIPANT PROFILE:

Any member of staff who is involved in the management of staff including business owners, managers, line managers, supervisors, HR staff.

COURSE AIMS:

On completion of this course participants will have an increased

understanding of the rules that guide an investigation

understand how to commence an investigation – what are the milestones

be familiar with how to investigate thoroughly

have knowledge of how to respond appropriately to an investigation

COURSE OUTLINE:


INTRODUCTION
Responsibilities of Management
The Employment Relationship
Important Considerations
Importance of Grievance and Disciplinary Procedures

PREPLANNING
Preparing for a meeting
Constitutional fairness
Rules of Natural Justice
Terms of reference

ALLEGATIONS
Specific allegations
Where is the source of the allegation?

MEETINGS
Preparing questions – the funnel method
Objective bias
Paper trail
Findings Report
Passing to the next stage
Outcome/Hearing Stage
Appeal

OTHER
Difficult meetings
After care

MODULE LENGTH:

2 Hours

LEARNING OUTCOMES:

A greater understanding of the investigatory processes

Confidence to carry out an investigation correctly

Greater understanding of case law and how it shapes each investigation

A guide on structuring questions

An understanding of the importance of a paper trail