Grievance Investigations | The HR Suite.
We provide onsite and public training both tailored for the organisation and for LEO and in house clients.
We provide onsite and public training both tailored for the organisation and for LEO and in house clients.
Any member of staff who is involved in the management of staff including business owners, managers, line managers, supervisors, HR staff.
On completion of this course participants will have an increased
Understanding of the responsibilities of management to create and invoke a grievance procedure under employment legislation,
Be familiar with how to investigate grievance situations
have knowledge of how to respond appropriately to a grievance
The Employment Relationship
Employment Legislation
Important Considerations
Importance of a Grievance Procedure
General Principles for Handling Grievances
Grievance Procedure
Investigation Meeting
Outcome Meeting
Dealing with Non-Employees
Difficult Meetings
Appeal
Tips
Role Play
Q&A
3 Hours
A greater understanding of the grievance process
Confidence to carry out the procedure
Greater understanding of case law
An understanding of the importance of a paper trail
Skills practice and feedback