Building High Performing Teams



PARTICIPANT PROFILE:

This course is suitable for anyone in a management role, or recently promoted to a management role, business owners, managers, line managers, supervisors, HR personnel.

COURSE AIMS:

On completion of this course participants will have
An understanding of the role emotional intelligence plays in managing a team.
An understanding of how to communicate and give feedback.
An understanding if how you can influence your team and colleagues.

COURSE OUTLINE:


My Management Style
Emotional Intelligence
Communicating for Success
Authentic Leadership

Managing my Team
What Impactful Managers do
Dealing with Conflict
Giving Feedback

Managing the Organisation
Impact and influencing your colleagues

Q&A

MODULE LENGTH:

2 hours

LEARNING OUTCOMES:

Further develop your people management skills.
Understand the importance of Emotional Intelligence and the role it plays when managing people.
Build on people management skills of impacting, influencing and giving feedback.
Create a Personal Action Plan with key management strategies, tools and techniques which can be translated back into the work place.